FAQ

Quick answers about Mybike LA, an authorized Trek dealer at 2918 W Magnolia Blvd in Burbank. Can't find what you need? Call (747) 308-1552 or email support@mybike.la.

Visiting the shop

Where are you?

2918 W Magnolia Blvd, Burbank, CA 91505. Get directions.

What are your hours?

Monday and Tuesday 11 AM to 7 PM. Wednesday to Friday 10 AM to 7 PM. Saturday 11 AM to 7 PM. Sunday 12 PM to 6 PM.

How do I contact you?

Call (747) 308-1552, email support@mybike.la, or use the contact form.

Buying a bike

What bikes do you sell?

We are an authorized Trek dealer: road, mountain, gravel, kids and e-bikes, plus helmets, gear and accessories.

Where can I see what's in stock and the prices?

Our live stock and Trek's full range are in our online catalog. You can also browse it from our Shop page.

Can I buy online and pick up at the shop?

Yes. Order from our stock or Trek's catalog online, then pick it up at the shop or have it delivered to your door.

Do you offer financing?

Yes. Trek financing by Citizens Pay lets you spread payments over time, with plans starting at 0% APR. Check your rate.

Can I trade in my old bike?

If it's a Trek, yes. With Red Barn Refresh you get in-store credit toward a new bike. Get a trade-in quote.

Do you sell nutrition products?

Yes, we carry GU gels, bars and drink mixes in the shop.

Service and repairs

Do I need an appointment for a repair?

No. Walk-ins are welcome during opening hours. Quick fixes like flats are done while you wait, and bigger jobs are ready in 24 hours. You can also book ahead if you prefer.

Do you repair bikes that weren't bought here, or other brands?

Yes. We work on all makes and models. We specialize in Trek, but we'll work on whatever you ride, including e-bikes.

How long does a repair take?

Quick fixes like flats are done while you wait. Most other repairs have a 24-hour turnaround: drop off today, ride tomorrow.

How much is a tune-up?

Basic Tune-Up $75, Standard Tune-Up $119 (our most popular), Premium Tune-Up $169, and The Magnolia Overhaul $279. Prices are labor only; parts are quoted at drop-off. A full e-bike tune-up is $179.

How much is a flat repair or other single job?

Flat repair or tube swap $15, wheel true $30, brake adjustment $20 per wheel, derailleur adjustment $25, chain replacement labor $20. Parts are billed separately at cost. See the full price list on our Service & Repair page.

Can you assemble a bike I bought somewhere else?

Yes. Standard assembly is $95, and a premium build for electronic or high-end bikes is $150.

How do I book a repair?

Just walk in during opening hours, no appointment needed. If you'd rather book ahead, use our Service & Repair page or call (747) 308-1552.

Group rides and community

Do you have group rides?

Yes. We ride every week, starting at the shop. All paces are welcome, including beginners and e-bikes.

When are the rides?

See the weekly ride schedule and our Strava club. To find the ride that fits you, sign up on our Group Rides page.

Do you have route ideas?

Yes, see our recommended routes.

Do you run e-bike tours?

Yes, through E-Bike Tours LA.

Is there a membership?

Yes. See our Membership page for details.